LEGAL
Return & Warranty Policy
Returns
You may return any item within 14 days of delivery, provided it is in its original condition with all packaging and tags.
Non-Returnable Items
- Custom-made or made-to-order pieces.
- Items damaged after delivery due to misuse.
- Hygiene-sensitive items (mattresses, intimate decor).
Refunds
Refunds are processed within 7–14 business days of receiving the returned item, to the original payment method.
Warranty
Most furniture products come with a structural warranty (3–10 years depending on the product). Warranty covers manufacturing defects only — not normal wear, misuse, or accidental damage.
Claiming Warranty
Contact our customer service with your order number, photos of the issue, and a brief description. We will review and respond within 3 business days.