Shipping Policy

Delivery & Shipping

We deliver across all governorates in Egypt. Delivery times and fees depend on your location and the products in your order.

Delivery Times

• Cairo & Giza: 2–4 business days.
• Alexandria & Delta: 3–6 business days.
• Upper Egypt & remote areas: 5–10 business days.

Shipping Fees

Shipping is calculated based on the destination governorate and the specific product. The exact fee will appear at checkout before payment.

Tracking

Once your order ships, you receive a tracking number via SMS and email.

Failed Delivery

If delivery fails after 3 attempts, the order is returned to our warehouse and a refund is issued (less round-trip shipping fees).